Privacy Policy

This Privacy Policy applies to the AcadShree mobile application, website, and related services (collectively, the "Platform"), operated by AcadShree ("we", "our", or "us").

By accessing or using the Platform, you acknowledge that information may be collected, used, stored, and handled as described in this Privacy Policy.

1. Scope of This Policy

AcadShree is an educational ERP platform used by schools, colleges, coaching centers, and other educational institutions. The Platform may be used by administrators, teachers, staff, students, parents, guardians, and other authorized users.

2. Information We May Process

Depending on how the Platform is used, the following categories of information may be processed:

2.1 Account and Identity Information

• Name
• Email address
• Phone number
• Role (such as admin, teacher, student, parent, or staff)
• Profile image or photo (if provided)
• Institutional identifiers, roll numbers, employee IDs, or related account data

2.2 Academic and Institutional Information

• Attendance records
• Assignments, homework, and submissions
• Marks, grades, report cards, or academic performance records
• Class, section, subject, timetable, and related educational records
• Institution notices, announcements, fee-related records, and administrative information

2.3 Uploaded or Submitted Content

• Documents, PDFs, and study materials
• Images and profile photos
• Notes, forms, written submissions, or uploaded files
• Support messages, feedback, testimonials, or survey responses submitted to us

2.4 Device and Technical Information

• Device model, OS version, app version, and general technical environment
• Log data, diagnostics, crash-related information, and performance data
• IP address or approximate network/device-related information
• Push notification token or messaging-related technical identifiers

3. How Information Is Obtained

• Provided by the institution or its authorized administrators,
• Provided directly by users through account use, uploads, or support communication,
• Generated through platform activity and feature usage,
• Collected automatically for technical operation, diagnostics, and service delivery.

4. How We Use Information

We may use information to:

• Provide, maintain, and operate the Platform,
• Create, manage, and authenticate user accounts,
• Enable institutions to manage educational and administrative workflows,
• Display attendance, notices, assignments, marks, schedules, and related records,
• Send operational messages, notifications, and alerts,
• Respond to support requests, complaints, or feedback,
• Monitor platform stability, security, and performance,
• Prevent misuse, unauthorized access, abuse, or fraud,
• Comply with applicable legal, regulatory, institutional, or contractual requirements.

5. Data Ownership and Institutional Control

Where the Platform is used by an educational institution, that institution may control the records, account access, and certain information processed through the Platform.

6. Sharing of Information

AcadShree does not sell personal information. Information may be shared only where reasonably necessary, including:

• With the relevant educational institution and its authorized personnel,
• With students, teachers, parents, or administrators as required by the intended functioning of the Platform,
• With trusted service providers or infrastructure providers that help operate the Platform,
• Where required to comply with applicable law or legal process,
• Where necessary to protect the safety, rights, integrity, or security of the Platform, users, or institutions.

7. Third-Party Services and Infrastructure

The Platform may rely on third-party infrastructure, hosting, communication, authentication, analytics, cloud storage, or technical support tools to operate certain features.

8. Data Retention

Information may be retained for as long as reasonably necessary to:

• Provide and maintain the Platform,
• Support institutional operations and academic workflows,
• Maintain security, backups, logs, and technical integrity,
• Resolve disputes or support requests,
• Comply with applicable legal, institutional, or contractual obligations.

9. Security

AcadShree takes reasonable administrative, organizational, and technical measures to help protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

10. Children / Student Privacy

The Platform may be used by students, including minors, under the supervision, authorization, or administration of a school, institution, parent, guardian, or other authorized representative.

11. Permissions and Device Access

The mobile app may request permissions depending on the features used, including:

• Camera — for profile photos or document/image capture,
• Storage / Files / Media — for uploads, downloads, or attachments,
• Notifications — for alerts, reminders, notices, and updates,
• Internet / Network Access — to operate platform services and sync data.

12. User Rights and Requests

Depending on applicable law and the role of the institution, users may be able to request:

• Access to certain information,
• Correction of inaccurate information,
• Deletion or removal of eligible information,
• Help with account or privacy-related concerns.

13. Account and Data Deletion

Requests relating to account deletion, account access, or privacy concerns may be submitted to us using the contact details below. In some cases, institutions or administrators may control account lifecycle and record retention.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

15. Contact Us